Background

Jacqui is the Program Manager for the Workforce Development and Health Service Delivery component of the Eliminate Hepatitis C (EC) Australia Partnership. This includes overseeing the planning, implementation and management of key activities aimed at scaling up the coverage of hepatitis C services across Australia, targeting general practitioners, nurse practitioners, nurses and community health workers on a national level.

Jacqui has worked in the viral hepatitis sector for the 20 years in nursing, education, social and health services research, and policy development. The broad focus of her work is building the capacity of the health workforce to test, treat and manage the health care needs of people living with viral hepatitis.

Jacqui has led the development of several pivotal documents including the Australasian Hepatology Association’s (AHA) Consensus-based nursing guidelines for the care of people with liver disease (2019 and 2012), the AHA Consensus-based guidelines for the provision of adherence support for people with hepatitis C taking DAAs (2016) and the AHA Practice Standards for the Hepatology Nurse (2015).

Jacqui is a knowledge broker, connecting individuals from the viral hepatitis sector with professionals working in the primary care, tertiary hospital, jurisdictional and federal bureaucratic and research sectors through the establishment and maintenance of strong collaborative relationships. The strength of this network has allowed her to lead translatable research projects that influence the delivery of clinical care for people with chronic liver disease and leverage funding from a variety of industry and government sources.

Jacqui served on the Australian Ministerial Advisory Committee on Blood Borne Viruses and Sexually Transmissible Infections (MACBBVS) between 2015 and 2018.

Jacqui is currently a sessional teacher at the School of Nursing and Midwifery, Faculty of Health, Deakin University and is an Honorary Research Fellow at the Australian Research Centre in Sex, Health and Society, La Trobe University, a Senior Fellow at the Department of Nursing, Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne.

Appointments

• Jacqui is currently a sessional teacher at the School of Nursing and Midwifery, Faculty of Health, Deakin University
• Honorary Research Fellow at the Australian Research Centre in Sex, Health and Society, La Trobe University
• Senior Fellow at the Department of Nursing, Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne
• Clinical Advisor, Australasian Society for HIV, Viral Hepatitis and Sexual Health Medicine (ASHM)

Positions

• Oct 2017 to Dec 2018: Executive Officer, Eastern Melbourne Primary Health Care Collaborative, Eastern Health
• Sept 2016 to Dec 2017: Education and Training coordinator, Eliminate Hepatitis C (EC) partnership, Burnet Institute
• April 2011 to Nov 2017: Research Fellow, Viral Hepatitis research team, Australian Research Centre in Sex, Health and Society (ARCSHS), La Trobe University
• Feb 2015 to Mar 2017: National Health and Medical Research Council (NHMRC) Translation of Research into Practice (TRIP) Fellowship, Royal Melbourne Hospital and La Trobe University
• April 2012 to August 2013: Integrated Hepatology Nurse Consultant (Hepatitis B), Royal Melbourne Hospital Sept 2009 to April 2012: Hepatology Nurse Consultant (Hepatitis B), St Vincent’s Hospital, Melbourne
• July 2006 to Feb 2008: Hepatology Post-Doctoral Research Fellow, Duke University, Durham, North Carolina, USA
• Nov 1998 to June 2006 and Mar to Dec 2008: Victorian Viral Hepatitis Educator, St Vincent’s Hospital

Qualifications

• 2006: Doctor of Philosophy, University of Melbourne, Victoria Thesis title: What is the association between health professionals’ hepatitis C knowledge and attitudes and the care they provide for people with hepatitis C?
• 2000: Master of Public Health, Deakin University, Victoria
• 1998: Graduate Diploma of Health Sciences (Health Promotion and Health Education), Deakin University, Victoria
• 1996: Bachelor of Nursing, Deakin University, Victoria

Projects (3)

Current (3)

• 

  Eliminate Hepatitis C Australia Partnership: EC Australia

• 

  Identifying the structural enablers to the clinical management of people with hepatitis B in general practice: a qualitative investigation

• 

  The QuickStart Study

Publications (32)

2020 (2)

• Facilitating hepatitis B clinical management in general practice: A qualitative investigation.
  Wallace J, Richmond J, Allard N, Howell J, Adamson E, XiaoYZ, O’Reilly C, Hellard M
  Aust J Gen Pract. 2020 Sep; 49(9):599-604
• Achieving Hepatitis C Elimination By Using Person-Centered, Nurse-Led Models of Care: A Discussion of Four International Case Studies.
  Richmond JA, Gallagher L, McDonald L, OʼSullivan M, Fitzsimmons C, Pedrana A
  Gastroenterol Nurs. 2020 Jul; 43(4):303-309

2019 (1)

• 'Teach-back' is a simple communication tool that improves disease knowledge in people with chronic hepatitis B - a pilot randomized controlled study.
  Tran S, Bennett G, Richmond J, Nguyen T, Ryan M, Hong T, Howell J, Demediuk B, Desmond P, Bell S, Thompson A
  BMC Public Health. 2019 Oct; 19(1):1355

2018 (6)

• Perceptions of HIV cure research among people living with HIV in Australia.
  Jennifer Power, Andrew Westle, Gary W Dowsett, Jayne Lucke, Joseph D Tucker, Jeremy Sugarman, Sharon R Lewin, Sophie Hill, Graham Brown, Jack Wallace, Jacqui Richmond
  PLoS One. 2018 Aug; 13(8):e0202647
• Achieving a hepatitis C cure: a qualitative exploration of the experiences and meanings of achieving a hepatitis C cure using the direct acting antivirals in Australia.
  Richmond JA, Ellard J, Wallace J, Thorpe R, Higgs P, Hellard M, Thompson A
  Hepatol Med Policy. 2018 Aug; 3:8
• Implementation of hepatitis C cure in Australia: one year on.
  Richmond JA, Wallace J
  J Virus Erad. 2018 Apr; 4(2):115-117
• The Role of Primary Health Care in Hepatitis B Testing and Management: A Case Study.
  Jacqueline A Richmond, Joe Sasadeusz, Meredith Temple-Smith
  J Community Health. 2018 Feb; 43(1):38-47
• "B in IT" - a community-based model for the management of hepatitis B patients in primary care clinics using a novel web-based clinical tool.
  Debra A O'Leary, Eleanor Cropp, David Isaac, Paul V Desmond, Sally Bell, Tin Nguyen, Darren Wong, Jessica Howell, Jacqui Richmond, Jenny O'Neill, Alexander J Thompson
  Hepatol Med Policy. 2018 Jan; 3:1
• Infection control and occupational health. (Book Chapter)
  Richmond JA, Hosking K.
  in "B Positive (2nd Edition) - all you wanted to know about hepatitis B - a guide for primary care providers.. (ASHM). 2018 Jan; Chapter 12:121

2017 (5)

• The challenge of liver cancer surveillance in general practice: Do recall and reminder systems hold the answer?
  Nicole Allard, Tracey Cabrie, Emily Wheeler, Jacqui Richmond, Jennifer MacLachlan, Jon Emery, John Furler, Benjamin Cowie
  Aust Fam Physician. 2017 Nov; 46(11):859-864
• Addressing cultural diversity: the hepatitis B clinical specialist perspective.
  Wallace J, Smith E, Hajarizadeh B, Richmond J, Lucke J
  Ethn Health. 2017 Aug
• More than a virus: a qualitative study of the social implications of hepatitis B infection in China.
  Wallace J, Pitts M, Liu C, Lin V, Hajarizadeh B, Richmond J, Locarnini S
  Int J Equity Health. 2017 Aug; 16:137
• Hepatitis B testing and diagnosis experiences of patients and primary care professionals in Australia.
  Richmond J, Smith E, Wallace J, Duncan D, Lucke J
  Aust Fam Physician. 2017 Jul; 46(7):513-519
• Eradicating hepatitis C: The need for a public health response.
  Wallace J, Richmond J, Ellard J, Power J, Lucke J
  Glob Pub Health. 2017 Jun; Epub ahead of print

2016 (3)

• The Australasian Hepatology Association consensus guidelines for the provision of adherence support to patients with hepatitis C on direct acting antivirals.
  Jacqueline A Richmond, Suzanne Sheppard-Law, Susan Mason, Sherryne L Warner
  Patient Prefer Adherence. 2016 Dec; 10:2479-2489
• Hepatitis B-Related Concerns and Anxieties Among People With Chronic Hepatitis B in Australia.
  Hajarizadeh B, Richmond J, Ngo N, Lucke J, Wallace J
  Hepat Mon. 2016 Jun; 16(6):e35566
• C the difference: exploring the learning strategies used by hepatology nurses in the era of new hepatitis C treatments.
  Richmond J, Mason S
  Gastrointestinal Nursing. 2016 Mar; 14(3):47-57

2015 (2)

• Hepatitis B knowledge and associated factors among people with chronic hepatitis B.
  Behzad Hajarizadeh, Jack Wallace, Jacqui Richmond, Naomi Ngo, Chris Enright
  Aust N Z J Public Health. 2015 Dec; 39(6):563-568
• Patients' perspectives on the delivery of hepatitis B management and care.
  Jacqueline Richmond, Behzad Hajarizadeh, Jack Wallace
  Aust Fam Physician. 2015 Jun; 44(6):346

2014 (1)

• Developing the Australasian Hepatology Association's consensus-based guidelines for the nursing care of patients with liver disease.
  Jacqueline Richmond, Emily Wheeler, Sherryne Warner, Susan Mason
  Contemp Nurse. 2014 Jan; 48(1):36-45

2013 (1)

• Challenges in managing patients in Australia with chronic hepatitis B: the General Practitioners' perspective.
  Jack Wallace, Behzad Hajarizadeh, Jacqui Richmond, Stephen McNally
  Aust N Z J Public Health. 2013 Oct; 37(5):405-410

2012 (2)

• Managing chronic hepatitis B - the role of the GP.
  Jack Wallace, Behzad Hajarizadeh, Jacqueline Richmond, Stephen McNally, Marian Pitts
  Aust Fam Physician. 2012 Nov; 41(11):893-898
• Challenges to the effective delivery of health care to people with chronic hepatitis B in Australia.
  Jack Wallace, Stephen McNally, Jacqui Richmond, Behzad Hajarizadeh, Marian Pitts
  Sex Health. 2012 May; 9(2):131-137

2011 (1)

• Managing chronic hepatitis B: A qualitative study exploring the perspectives of people living with chronic hepatitis B in Australia.
  Jack Wallace, Stephen McNally, Jacqui Richmond, Behzad Hajarizadeh, Marian Pitts
  BMC Res Notes. 2011 Mar; 4:45

2010 (3)

• Patients with chronic hepatitis C undergoing watchful waiting: Exploring trajectories of illness uncertainty and fatigue.
  Donald E Jr Bailey, Julie Barroso, Andrew J Muir, Richard Sloane, Jacqui Richmond, John McHutchison, Keyur Patel, Lawrence Landerman, Merle H Mishel
  Res Nurs Health. 2010 Oct; 33(5):465-473
• The use of complementary and alternative medicine by patients with chronic hepatitis C.
  Jacqueline A Richmond, Donald E Bailey, Keyur Patel, Janet A Jezsik, Andrew Muir, Jr-Rung Lin, Shein-Chung Chow, Diane Uzarski, John G McHutchison
  Complement Ther Clin Pract. 2010 Aug; 16(3):124-131
• The use of mind-body medicine and prayer among adult patients with chronic hepatitis C.
  Jacqueline A Richmond, Donald E Jr Bailey, John G McHutchison, Andrew J Muir
  Gastroenterol Nurs. 2010 May; 33(3):210-216

2009 (2)

• Standard precautions and infection control.
  Hoy J, Richmond J.
  Healthcare infection. 2009 Jan; 14(1):27-32
• The role of the health care team. (Book Chapter)
  Richmond JA
  in "Hepatitis C: an expanding perspective" Eds Dore G, Temple-Smith M, Lloyd A IP Communications. 2009 Jan

2007 (1)

• Health professionals' attitudes toward caring for people with hepatitis C.
  J A Richmond, T L Dunning, P V Desmond
  J Viral Hepat. 2007 Sep; 14(9):624-632

2006 (1)

• Hepatitis C in people with mental illness: how big is the problem and how do we respond?
  Alison Seccull, Jacqui Richmond, Ben Thomas, Helen Herrman
  Australas Psychiatry. 2006 Dec; 14(4):374-378

2004 (1)

• A medical and social diagnosis.
  Richmond JA, Dunning P, Desmond PV.
  Australian Nursing and Midwifery Journal. 2004 Jan; 12(1):23

News Articles (2)

2019 (2)

• First national hepatitis report reveals progress
• Primary healthcare effort needed to achieve hep C elimination