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Voices from the pandemic: what we heard from service providers

This report explains what we learned from a set of co-designed workshops with young people from the Pasifika community in southeast Melbourne. It includes:

  • challenges service providers experienced during the pandemic
  • current priorities
  • ideas to support service delivery.

Read the summary (PDF 745 KB)


Document summary

In 2022, we talked with various stakeholders who worked with multicultural communities during the COVID-19 pandemic. We wanted to learn how the pandemic affected them and what the priority areas for action are. We learned that:

  • the pandemic was a constantly changing landscape  
  • finding different ways to connect with the community was necessary  
  • it's crucial to make services and support accessible and engaging  
  • understanding the impact of the pandemic is important  
  • deciding priorities to take the next steps is crucial.

Access more resources on the VOICE partnership page.